Keeping our customers up and running is our priority here at Western Microscope. We have a limited number of microscopes that we loan in the event of a failure. This is a service available to our regular customers who have a microscope in our shop for repair or have a replacement piece of equipment on order from us. These are older but reliable microscopes that can get you by in a pinch. Our terms of use are very simple and reasonable. Isn’t that how your service company should take care of you?